Welcome to Helen Chalton Tennis Coaching. These terms of use (“terms”) form a legally binding agreement between you (“you,” “your,” or “user”) and Helen Chalton Tennis Coaching (“we,” “us,” or “our”), a sole trader based at 26 Idrone Park, Tullow Road, Carlow, Ireland, R93Y3K7.
By accessing or using our websites (carlowtennis.ie and helenchalton.tennis) or booking our tennis coaching services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to use our services or book coaching sessions. We do not provide services to minors without appropriate consent.
Services provided
Helen Chalton Tennis Coaching offers tennis coaching lessons, summer tennis camps, and cardio tennis sessions. We sell coaching services only — no physical products are sold through our website.
Booking and payment
- All bookings for coaching sessions or camps are made via our websites or direct contact.
- Payments are processed securely through Stripe payment links sent to you. We do not store or process payment card details ourselves.
- Prices are displayed in euro (€) and include applicable taxes where required.
- Once a booking is confirmed and payment processed, you enter into a contract with us for the provision of coaching services.
Your account and information
- You are responsible for maintaining the confidentiality of any account credentials you use to access our services.
- You agree to provide accurate and current information when booking or contacting us.
- Please notify us promptly of any changes to your contact details.
Cancellation and refunds
- You may cancel your booking up to 14 days before the scheduled session for a full refund.
- Cancellations made less than 14 days before the session may be subject to partial or no refund, at our discretion.
- If we cancel a session, you will be offered a full refund or rescheduling options.
- Refunds will be processed via the original payment method within 14 days of cancellation confirmation.
Use of the website
- You agree to use our websites lawfully and not to post or transmit any content that is unlawful, offensive, defamatory, or infringes on the rights of others.
- You may not use our website to send unsolicited commercial communications or to collect personal data from others without consent.
- We reserve the right to remove or refuse any content or booking request that violates these terms or is deemed inappropriate.
Intellectual property
- All content on our websites, including text, images, logos, and videos, is owned by Helen Chalton Tennis Coaching or used with permission.
- You may not copy, reproduce, or distribute any content without our express written consent.
Limitation of liability
- We provide our coaching services “as is” and make reasonable efforts to ensure quality and safety.
- We do not accept liability for any injury, loss, or damage resulting from your participation in our coaching sessions, except where required by law.
- Our websites are provided “as is” and we do not guarantee uninterrupted or error-free access.
Privacy
Your use of our services is subject to our privacy policy, which explains how we collect, use, and protect your personal data. Please review it carefully.
Changes to terms
We may update these terms at any time by posting the revised version on our websites. The updated terms will apply from the date of posting. Your continued use of our services after changes indicates your acceptance.
Governing law and dispute resolution
These terms are governed by the laws of Ireland. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the Irish courts.
If you have any questions or concerns about these terms, please contact us at:
Email: [email protected]
Address: 26 Idrone Park, Tullow Road, Carlow, Ireland, R93Y3K7
Summary
- You must be 18+ or have guardian consent to use our services.
- We provide tennis coaching services only.
- Payments are securely processed via Stripe.
- Cancellations require at least 14 days’ notice for a full refund.
- Use our websites responsibly and lawfully.
- We own all website content and protect our intellectual property.
- Our liability is limited as permitted by law.
- Irish law governs these terms.